Terms & Conditions

Last Updated: August 8, 2026

Welcome to the website of Arnika Motors, an authorised dealer of Thukral Electric Bikes Pvt. Ltd. in Patna, Bihar.

By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our website.

1. About Arnika Motors

Arnika Motors is an authorised dealer of Thukral Electric Bikes Pvt. Ltd., providing information and sales-related assistance for electric vehicles and related products in Patna, Bihar.

Our website is intended to provide customers with information about our products, services, dealership and contact options.

2. Use of Website

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for any illegal or unauthorised purpose
  • Attempt to gain unauthorised access to the website or its systems
  • Interfere with the operation or security of the website
  • Submit false, misleading or fraudulent information
  • Copy, reproduce or misuse website content without permission
  • Use the website in a way that may damage, disable or overburden its functionality

3. Product Information

We make reasonable efforts to ensure that product information displayed on our website is accurate and up to date.

However, product specifications, features, colours, availability, prices, battery options, range, accessories and other details may change from time to time without prior notice.

Images displayed on the website may be for illustrative purposes only and actual products may vary.

For the latest and most accurate information, customers should contact Arnika Motors before making a purchase decision.

4. Prices and Offers

Any prices, offers, discounts, finance information or other commercial details displayed on the website are subject to change.

Unless specifically stated otherwise:

  • Website prices may not include all applicable charges, taxes, registration, insurance, transportation or other costs.
  • Promotional offers may be subject to specific terms and conditions.
  • Offers are subject to availability.
  • Final pricing will be confirmed by Arnika Motors at the time of purchase.

5. Vehicle Availability

Displaying a vehicle or product on the website does not guarantee that the product is currently available for immediate delivery.

Vehicle availability may depend on stock, manufacturer supply, booking status and other factors.

Customers are advised to contact Arnika Motors to confirm current availability.

6. Enquiries and Contact Forms

When you submit an enquiry through our website, you agree to provide accurate and genuine information.

Submitting an enquiry does not constitute a confirmed vehicle booking, purchase agreement or guarantee of vehicle delivery.

Our team may contact you using the information provided to respond to your enquiry or provide relevant product information.

7. Booking and Purchase

Any vehicle booking, purchase, payment, delivery, registration, insurance, warranty or related transaction will be subject to the applicable documents, dealership policies and manufacturer terms.

A website enquiry or online communication alone does not create a binding purchase contract unless expressly confirmed by Arnika Motors.

8. Warranty

Vehicle warranty, battery warranty and other product warranties, where applicable, are governed by the terms and conditions of the manufacturer and/or applicable warranty documentation.

Customers should refer to the relevant warranty terms for details regarding coverage, exclusions, duration and claims.

Arnika Motors does not independently modify or extend manufacturer warranty terms unless expressly confirmed in writing.

9. After-Sales Service

After-sales support and service availability may depend on the vehicle model, manufacturer policies, applicable warranty conditions, parts availability and service requirements.

Customers should contact Arnika Motors for information regarding available service and support.

10. Payments

Where online or offline payment facilities are provided, customers are responsible for providing accurate payment information and completing transactions through authorised payment channels.

Arnika Motors will not be responsible for losses resulting from incorrect payment information supplied by a customer or from unauthorised third-party payment channels.

11. Intellectual Property

All content available on this website, including but not limited to:

  • Text
  • Logos
  • Graphics
  • Images
  • Product descriptions
  • Website design
  • Icons
  • Videos
  • Other visual or written materials

may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish or commercially use website content without prior written permission from the relevant rights holder.

Third-party trademarks, logos and brand names displayed on this website remain the property of their respective owners.

12. Third-Party Links

Our website may contain links to third-party websites, services, social media platforms or other external resources.

These links are provided for convenience and informational purposes.

Arnika Motors does not control and is not responsible for the content, availability, security or privacy practices of third-party websites.

Your use of third-party websites is subject to their respective terms and policies.

13. Website Availability

We make reasonable efforts to keep our website available and functional.

However, we do not guarantee that the website will always be:

  • Available without interruption
  • Free from errors
  • Free from viruses or other harmful components
  • Completely accurate or up to date

The website may occasionally be unavailable due to maintenance, technical problems, hosting issues or circumstances beyond our control.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Arnika Motors shall not be liable for losses or damages arising from:

  • Temporary website unavailability
  • Errors or inaccuracies in website information
  • Reliance solely on website information without confirmation
  • Third-party websites or services
  • Unauthorised access beyond our reasonable control
  • Changes in product specifications, prices or availability

Customers should confirm important product, pricing and purchase information directly with Arnika Motors before making a purchase.

15. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use and protect personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

16. Changes to These Terms

Arnika Motors may update or modify these Terms & Conditions from time to time.

Changes will become effective when the updated version is published on this website.

We encourage users to review this page periodically.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes relating to the website or these Terms & Conditions shall be subject to the applicable jurisdiction of the courts in Patna, Bihar, subject to applicable law.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

ARNIKA MOTORS

Authorised Dealer – Thukral Electric Bikes Pvt. Ltd.

Address:
Main Bypass Road, Near Ramkrishna Chest Hospital,
Bigrahpur, Kankarbagh, Patna, Bihar – 800020, India

Phone: +91 95251 31314

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